Consulting
Most dental practices don’t need more leads. They need to convert the inquiries and treatment plans they already have. Reel Patients consulting works with your doctor and team to close those gaps, one person and one process at a time.
Consulting services
Where we work with your team
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Team coaching
One-on-one coaching for each team member in their actual role: new-patient calls, scheduling, treatment handoffs, financial conversations and follow-up. The goal is confidence and ownership, with each person keeping their own voice.
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New patient experience
We review every step from first inquiry to scheduled treatment, find where prospective patients drop off, and set response and follow-up standards that keep the conversation human.
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Treatment follow-up and case acceptance
A tracking system for patients who were diagnosed but never scheduled, including large restorative, implant and cosmetic cases. Follow-up feels personal and answers the questions that stalled the decision.
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Virtual patient consultations
Video conversations for patients who aren’t ready to come in or need a second conversation after their consult. Diagnosis stays with the treating dentist; we help the patient understand their options.
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Doctor coaching
Treatment presentation, patient psychology, objection handling and financial conversations. Patients want to understand what’s happening and whether they can trust the person recommending it.
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Recruitment and team development
Job descriptions, screening, interviews, onboarding and role expectations, so new hires fit the practice’s culture and patient experience.
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Practice systems and accountability
Clear owners, standards and KPIs for recall, hygiene reappointment, unscheduled treatment, cancellations and daily handoffs.
Process
How we work together
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Discovery
We meet the doctor and each team member, observe patient flow and review your numbers, then deliver a prioritized list of opportunities.
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Implementation
We start with the highest-impact fixes through coaching, follow-up systems and patient experience changes.
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Ongoing growth
Ongoing coaching and support until the systems run without a consultant in the room.
What we believe
The Reel Patients philosophy
Every inquiry deserves a response. Every treatment plan deserves follow-up. Every team member should know what they own. Technology supports the practice, and human connection is what earns a patient’s trust.
Prefer to talk now? Call (206) 401-8574